OUR PASSION
O U R   P A S S I O N

OMG is Outcomes-Driven

The Outcomes Management Group, Ltd. (OMG) is an international management consultant organization that is outcomes-driven. Because of our passion, OMG begins everything by focusing first on the end results. Over the past twenty-five years, OMG has partnered with more than 125 diverse clients in the private, non-profit, and governmental sectors, providing strategic planning, training, and evaluation services. As a result of examining data from these organizations for the purpose of identifying key factors driving the achievement of their desired results, a B.E.S.T. ModelTM emerged. This model forms the framework from which OMG develops its products and establishes its work. Both its products and services are designed with you in mind. OMG embraces new technologies, builds upon its past experiences and leverages its core competencies to partner with others interested in “being their b.e.s.t.”

Who Leads OMG?

“B.E.S.T. Leaders inspire others to recognize that “only their b.e.s.t. is good enough!”

OMG’s leaders are outcomes pioneers and passionate about people, organizations, communities “being their B.E.S.T.”

Badass Women
Partrica Hicks

Founder and President

Dr. Patricia Larkins Hicks founded the Outcomes Management Group, LTD (OMG) in 1994 and has successfully led the organization for over twenty-five years. Her passion for outcomes stems from her pioneer work in 1986 with the American Speech-Language-Hearing Association where she facilitated the development of the Association’s first functional outcomes measures and program evaluation system. 

Dr. Hicks has leveraged her 30 years’ experience in organizational development, program evaluation, training, and utilization of new technologies to facilitate organizational change locally, state-wide, and nationally. She has been consistently rated an excellent facilitator, workshop presenter and keynote speaker who is knowledgeable, engaging, and inspiring. 

Dr. Hicks is a nationally recognized author. She has authored five books and 25 publications. Three books form her B.E.S.T. series. “Be Your B.E.S.T.” (2010) provides a roadmap for individuals and organizations desiring to achieve extraordinary results. “Give Your B.E.S.T” (2016) engages you on a forty-day journey that propels you to take action and give of your B.E.S.T. “B.E.S.T. Fast Stories” (2017) is a collection of personal stories that introduces six influencers that when managed can increase your speed so that you obtain your desired results fast.

Dr. Hicks is Past President, National Hampton University Alumni Association, Inc.; Past National Co-Chair Organizational Effectiveness, The Links, Incorporated, Past Chair, Integration Committee, Columbus Chamber Small Business Council, member Columbus Chapter The Links, Incorporated, member, Columbus Alumnae Chapter Delta Sigma Theta Sorority, Inc.; Board Member and Secretary, Furniture Bank of Central Ohio, and Elder, StrongPoint Church. Additionally, she has served on numerous non-profit boards.

Dr. Hicks received her Ph.D. from University of Memphis, M.A., Michigan State University, and B.S., Hampton University. She was selected Outstanding Alumnus of both University of Memphis and Michigan State University. The National Hampton Alumni Association awarded her the Bernard Pendleton Leadership Award.

Dr. Hicks is a Fellow of the American Speech-Language-Hearing Association. She is listed in the Cambridge Who’s Who among Executives, Professionals and Entrepreneurs and has been listed among the Who’s Who of Black Columbus for several years.
Clayton Hicks

Partner and Vice President

Dr. Clayton N. Hicks has been Partner and Vice President, Marketing since 1995. He brings 30 years entrepreneurial experience, healthcare expertise, meeting planning and leadership skills to the OMG organization. Dr. Hicks has played a significant role in shaping OMG’s growth and marketing strategies.

Dr. Clayton Hicks experience as Chair, Communications Committee, National Coalition of Black Meeting Planners has been invaluable in guiding OMG’s communications including development of its app, web broadcasts, and utilization of its multi-media communication tools.

Dr. Clayton Hicks is committed to serving others and has a long-term track record of community service. In 2003, Governor Bob Taft recognized his community service by presenting him the Community Building Award. In In 2008, Dr. Hicks received the Cheryl Boyce Healthcare Excellence award. In 2012, the March of Dimes recognized Dr. Hicks for his volunteerism. He is an active life member of Alpha Phi Alpha Fraternity, Inc., National Optometric Association, founder, Driving Park Walking Club, and Executive Director of the Alpha Rho Lambda Education Foundation and the National Optometric Foundation.
OMG partners with its clients using its B.E.S.T. 7-Step Approach.
  1. Establishes desired outcomes: OMG partners with you to determine your desired results.
  2. Identifies B.E.S.T. Products and/or Services: Together we match the right product and/or service that meets your needs.
  3. Defines expectations and clarifies roles and responsibilities: We decide how best to work together.
  4. Analyzes existing context: Assessing your environment and you provides key data that informs our decision-making.
  5. Provides Agreed Upon Products/Services: We focus on delivering quality products and services that exceed your expectations.
  6. Measures to determine satisfaction and status of desired outcomes: Measurement is integrated in all that we do to ensure you are satisfied and understand the results achieved.
  7. Maintains communication: Rules of engagement are defined so that we communicate with you in the manner that you prefer and at the time you expect.

OMG’s Approach is Inclusive, Comprehensive, and Outcomes Focused

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